who we help - sectors

Marketing Leadership for the Insurance & Reinsurance Sector

We help insurers and reinsurers sharpen their market positioning, modernise their marketing functions, and accelerate growth.

The Marketing Landscape in Insurance & Re-Insurance

Insurance is an industry built on trust, data, and risk — but the marketing landscape has changed dramatically. Whether you’re an established insurer, MGA, Lloyd’s syndicate, reinsurer, or fast-scaling insurtech, the challenge is the same: how to stand out in a crowded, highly regulated, and increasingly digital marketplace.

Challenges you might face:

  • Complex propositions that are difficult to articulate clearly across multiple audiences (brokers, corporates, consumers)
  • Heavy reliance on traditional distribution models with limited digital enablement
  • Fragmented marketing functions and outdated systems that can’t keep pace with strategic ambitions
  • Strained alignment between underwriting, sales, and marketing teams, leading to weak commercial traction
  • Regulatory scrutiny and compliance hurdles that constrain creativity and speed to market

What Insurance Businesses Are Trying to Achieve

At the same time, insurance and reinsurance providers are under pressure to:

Reposition for growth in a rapidly changing market
✅ Launch new products or digital propositions effectively
✅ Strengthen broker and intermediary relationships through better communication and enablement
✅ Modernise marketing infrastructure, analytics, and content strategy
✅ Demonstrate thought leadership on issues like climate risk, digital innovation, and ESG
✅ Build trust and differentiation in a sector where many brands sound the same

free online audit

Marketing Capability Assessment for Insurance Providers

Take our free online audit to assess your marketing performance across six core capabilities using our proprietary 'BANKSE' framework. It takes just 5-minutes.

What you'll get:

Instant marketing capability score
Personalised report sent to your inbox
Clarity on which marketing areas to prioritise
Complimentary consultation with our experts to discuss your results

marketing  solutions

How We Help Insurance & Reinsurance Clients

We embed senior marketing leadership to align marketing, distribution, and underwriting strategy — without hiring full-time.

Fractional CMO

Embed experienced leadership to modernise marketing, manage risk, and align activity with commercial outcomes.

Marketing Advisory

Strategic input on repositioning, digital transformation, product launches, and intermediary engagement.

Marketing Audit

Independent assessment of current marketing performance, resourcing, and compliance alignment to inform board-level decisions.

Meet Our Insurance Marketing Expert

Paul has:

  • Led marketing for a Legal Expenses Insurance market leader supporting the Group’s return to profitability over a 3-year period.
  • Oversaw the market launch and user optimisation of an e-trade platform acquiring >400 broker registrations over a 6-month period.
  • Successfully downsized a large marketing function to a smaller higher-performing team winning two industry awards including Marketing & PR Team of the Year.
"Insurance marketing is about more than compliance and collateral — it’s about building trust, clarity, and commercial impact in one of the most competitive, regulated landscapes in the world."

Paul Mills - Chartered Fractional CMO & Founder of VCMO

Our project was to create a top-level marketing strategy which, once built, we could drive forward ourselves. And I can honestly say the work has been transformational for Yellowtail. After each workshop with VCMO, both Dennis Hall and I would be amazed at how much we'd achieved. We worked hard! But the results are worth it.

Sarah Steele
Operations Director, Yellowtail Financial Planning
Read the Case Study

Shout out to Paul Mills who bravely took on running a positioning workshop with us yesterday. Is there anything harder than doing the thing your client does for others for them?! Great work. Really thought provoking, and so important to have facilitated by someone with an external perspective!

Bryony Thomas
CEO, watertight business thinking

Paul is a professional strategic marketeer who is able to apply his expertise with marketing budgets large and small. The commercial impact of Shaw & Co's rebrand, which was initiated, designed and implemented by Paul, has been to differentiate us positively in a sector where few have succeeded. He delivers what he promises, on time and on/under budget, to a high quality. Paul made a positive impact on our business that will last.

Rod Leefe
chair, shaw & co

VCMO's audit brought clarity to a complex set of challenges. They cut through the noise and delivered a clear, prioritised roadmap that we could act on immediately. Their ability to engage across teams and translate insight into action was exactly what we needed.

Dr. Ross Burn
Co-founder, Catsci limited  
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Lydia possesses a deep understanding of marketing strategies and has consistently delivered exceptional results. Her ability to analyse market trends, create engaging campaigns, and drive customer acquisition is truly impressive. Her dedication, attention to detail, and strong communication skills make her an invaluable asset to any organisation. I cannot recommend Lydia enough for her expertise, professionalism, and exceptional work ethic.

Alan Leckey
Business Consultant, CCO - the Collaboration Company  

Paul Mills wasn't just an outsourced marketing leader — he was a mentor. His support helped me enhance my technical marketing skills and shape a more strategic mindset, as well as build my  confidence with senior leadership and deliver higher-impact work. He is dependable and skillful, and his guidance has made me feel more capable and prepared for future challenges.

Caitlin Daniels
marketing manager, catsci limited
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VCMO brings knowledge, insight and practical experience to the table, but also something else, which is quite rare, the unwavering commitment to finishing the job without compromising on the quality of the output. Their work for Yellowtail has been exemplary and we're seeing the results already.

Dennis Hall
founder, yellowtail financial planning

Ruth brought great experience and insight to my firm over many years. Her considered and thoughtful approach to problem solving are a real strength and her experience of marketing and business development in the legal sector was invaluable.

Gavin Tyler
Managing Partner, Cripps

VCMO helped us think beyond our capabilities and reframe how we communicate the true value of what we do. Paul's workshop unlocked fresh ideas resulting in a more strategic approach to our content plan and go-to-market materials. The quality of the output and power of the messaging is really impressive.

Peter Ridgway
Business Development Director, Reach Separations
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VCMO has been instrumental in reshaping how we approach marketing at Lucent. Their strategic clarity, attention to detail, and ability to deliver at pace have been exceptional. Paul's embedded himself seamlessly into the team and quickly earned trust — not just from me, but from our wider staff and partners. The website and content strategy he led have already started delivering results, and I now feel far more confident in how we grow the business over the coming years.

Steven Rowe
Founder - Lucent Financial Planning
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VCMO helped me find the words and structure to communicate what I do — and who I do it for — in a way that finally connects. I’ve had more inbound enquiries since the website relaunch than in the previous two years.

Lee Spencer
aka The rowing marine
Read the Case Study

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